Shift Hours: Sunday-Thursday 10:00am-6:30pm, hours may need to vary with advanced notice.

OVERVIEW & RESPONSIBILITIES
The Advocate role is to work as part of a team to support and empower victim/survivors as they work to build a new life, free from violence. Using a trauma-informed lens, this position works directly with residents in shelter to provide crisis intervention, community referrals, basic necessities, and helps maintain a clean and safe environment for residents.
Specific duties include:

• Responding to immediate needs of shelter residents
• Completing intakes, assisting residents with goal progress, providing safety and support to residents healing from domestic violence
• Answering our crisis hotline and providing crisis intervention and referrals to callers and in person
• Assisting with cleaning, organizing, putting away donations, and other necessary tasks

KNOWLEDGE & EXPERIENCE REQUIREMENTS
Bachelor’s Degree and/or relevant experience.

Saint Martha’s knows that qualifications and experience come in many forms and invites anyone who is interested in this position but are unsure if they are qualified to reach out for more information or to apply.

SKILLS & REQUIREMENTS FOR SUCCESS IN JOB
Successful candidates will:

• have good written and verbal communication skills,
• have organizational skills and the ability to prioritize tasks,
• be willing to collaborate and make decisions as part of a team,
• be able to build rapport and establish good relationships with clients,
• be able to work with a variety of people experiencing stressful situations,
• be flexible and adaptive,
• be able to foster relationships with other agencies and coordinate services for clients,
• be interested in continually learning and approach work with a growth mindset,
• be empathetic to the adversity and challenges others may be enduring.

PREFERRED QUALIFICATIONS
Bilingual skills and bicultural skills/experience are a plus.
Knowledge of the dynamics of domestic violence and knowledge of trauma-informed practice including vicarious/secondary trauma is helpful.